FAQs
- What are the monthly fees for sewer service?
- How often are street signs replaced?
- How often are street striping and pavement legends repainted?
- Who do I call about a pothole?
- How often is my street swept?
- Who is responsible for sidewalk repair?
- Where do I get sandbags if I am experiencing flooding?
- Who do I contact if I observe a streetlight that is not working?
- Who do I contact if I observe a tree down across the road?
- What is an overlay?
- What is a slurry seal?
- When do I need to obtain an encroachment permit?
- When do I need a transportation permit?
- When do I need to obtain a grading permit?
- When do I need a permit to remove a tree?
- Can I transfer to another bus service?
- Can I travel to Sacramento on the bus?
- Where can I purchase a bus pass?
- What passes are available?
- What hours does the bus operate?
- Do the buses accommodate wheelchair passengers?
- What other transit services are in the area?
- How can I recycle at home?
- What can be recycled in the "blue bags"?
- Where do I put the "blue bag" for pickup?
- Where else can I recycle?
- What is grasscycling?
- How can I save money by recycling?
- What other methods are there of recycling?
What are the monthly fees for sewer service?
Fees for single-family residential homes are $52.50 per month and $37.29 per month for multiple-tenant facilities. Commercial rates are based on the type of use or uses located on the property.
How often are street signs replaced?
Street signs are replaced on an as needed basis. Public Works personnel are developing a comprehensive inventory of all our signs so that more accurate tracking of signage can be made.
How often are street striping and pavement legends re-painted?
Centerline stripes and pavement legends are repainted each year. The goal is to repaint all areas every year.
Who do I call about a pothole?
To report a pot hole or other dangerous street condition call the City Corporation Yard at (530) 823-4205 or City Hall at (530) 823-4211, ext. 0
How often is my street swept?
Residential streets with curbs and gutters are swept once a month. The main business districts are swept once a week.
Who is responsible for sidewalk repair?
By city ordinance, the property owner is responsible for sidewalk repair and maintenance except when damage is caused by: utility cuts (water, sewer, etc.), handicap ramps, city crew damages (tree service, construction etc.), and repairs within the sidewalk area (public utility boxes etc.).
Where do I get sandbags if I am experiencing flooding?
Sandbags can be obtained by city residential property owners
and business owners at:
City Corporation Yard
11500 Blocker Drive
Auburn CA 95603
(530) 823-4205
Bags are available between the hours of 7:00 a.m. and 4:00 p.m. during severe weather conditions.
Who do I contact if I observe a streetlight that is not working?
If you observe a streetlight which is not in operation or damaged, please note the pole number and contact:
- PG&E — 1-800-743-5000
- City Corporation Yard — (530) 823-4205
- City Hall — (530) 823-4211, ext. 0
Who do I contact if I observe a tree down across the road?
If you should observe a down tree across a roadway or vegetation encroaching into the roadway call:
- City Corporation Yard — (530) 823-4205
- City Hall — (530) 823-4211, ext. 0
What is an overlay?
An overlay is the addition of a new layer of asphalt to the street (approximately two to three inches thick). Typically, heavily used streets and severe deterioration are the reasons why a street would be overlaid.
What is a slurry seal?
A slurry seal is a blend of oil and small rocks, which is a preventative maintenance procedure used to increase the life of our streets so they don't require costly repairs.
When do I need to obtain an Encroachment Permit?
An Encroachment Permit is required when anyone is performing work in the city's right of way, city controlled utility easement, or on city owned property.
When do I need a Transportation Permit?
A Transportation Permit is required to operate or move a vehicle or combination of vehicles or special mobile equipment of a size or weight of load exceeding the maximums specified in the California Vehicle Code.
When do I need to obtain a Grading Permit?
A grading permit is required by anyone grading on any site within the City of Auburn over 50 cubic yards of vegetation removal or over 10,000 sq. ft.
When do I need a permit to remove a tree?
A tree permit may be necessary to remove or work around native trees that are 6 inches in diameter or larger. The Community Development Department is responsible for enforcement and review of the tree ordinance.
Can I transfer to another bus service?
Yes, Auburn Transit gives free transfers to Placer County Transit and Gold Country Stage. We also accept transfers from both transit services.
Can I travel to Sacramento on the bus?
You can use Auburn Transit as a feeder service to connect into Placer County Transit buses, which can take you as far as the Light Rail Station on Watt Avenue.
Where can I purchase a bus pass?
a bus pass is available directly from the bus driver or at City Hall.
What passes are available?
We have bus passes for monthly service, 30-ride passes, 9-ride passes, daily pass, and single fare.
What hours does the bus operate?
- Monday through Friday — 6 a.m. to 6 p.m.
- Saturday — 9 a.m. to 4 p.m.
- Sunday — 9 a.m. to 3 p.m.
Do the buses accommodate wheelchair passengers?
Yes, all of our buses are wheelchair accessible.
What other transit services are in the area?
- Placer County Transit
- Gold Country Stage
- Dial-a-Ride
- Roseville Transit
- Lincoln Transit
How can I recycle at home?
The city has an agreement with Auburn Placer Disposal Service (APDS) to provide "blue bags" for residential recycling. Call APDS at 530-885-3735. Or call Megan Siren at 530-823-4211, ext. 145, with any questions.
What can be recycled in the "blue bags"?
- All paper, including newspaper, envelopes, computer paper, copy paper, magazines, and junk mail
- Plastic containers — lids removed
- Glass containers — all types with lids removed
- Aluminum, steel, and tin cans
- Cardboard, broken down
Where do I put the "blue bag"?
Place the "blue bag" inside your existing garbage receptacle or beside it.
Where else can I recycle?
Please see Auburn area recycling locations or call Megan Siren at (530) 823-4211 ext. 145 with questions.
What is grasscycling?
Grasscycling is a method used to keep grass clippings out of the wastestream. It is the natural recycling of grass by leaving clippings on the lawn after mowing. A mulching mower allows the clippings to be left on the soil to decompose, returning valuable nutrients back to the soil.
How can I save money by recycling?
You can save money by reducing the size of your garbage receptacle and using "blue bags" to recycle. You can redeem money by returning glass, plastic, and aluminum products to buy-back centers.
What other methods are there of recycling?
Reducing or reusing are other alternatives:
- Exchange magazines with friends or neighbors
- Donate goods and clothes to thrift stores
- Reuse materials used in packaging food products
- Reuse containers for storage
- Reduce the products you buy with excessive packaging
- Buy cereal in bags
- Reuse grocery store bags